Serwer terminali Winflector - alternatywa dla aplikacji Zdalny Pulpit, Citrix XenApp

Forum > Product technical support > App hangs when popup window exit button pressed

Autor: Roberto
Data: 2013-02-21 15:44:46

Hi,

First of all, kudos for your great software.

There's one customs application developed by a local company that hangs when the Yes button of the popup exit confirmation window is pressed (see image). Application hangs, and server's taplog.txt is deluged with thousands of these error messages:

[APP v3520 |W32] 2013.02.20 15:54:40: Username: ebc :Warning - WM_PAINT loop detected for [TcxButton], HWND=d05a8

Only way to close app is forcing termination of gte.exe process. Also, ticking/unticking every client option has no effect on behaviour.

Application is customs property, so I'm not allowed to upload it for analysis.

Hope you can come up with a solution.

Thanks,

Bar.

Autor: Roberto
Data: 2013-02-21 17:51:19

Hi,

Missing info:

* Winflector: 3.5.2.0

* Client: Windows 7 Pro 64-bit

* Server: Windows Server Standard 2008 R2 64-bit

* Connection: LAN and VPN

Thanks,

Bar.

Autor: Bozena (staff)
Data: 2013-02-21 19:47:41

Could you check if the problem exists on 32-bit server, please?

Autor: Roberto
Data: 2013-02-23 15:59:39

Hi,

I had a really hard time looking for a 32-bit server, but I finally did.

Outcome was the same, thus, it's not related to OS architecture.

I'm not sure, but app looks like an Visual Fox Pro development.

Perhaps the close button's on_click event calls an odd function Winflector is unable to handle.

What do you think?

Autor: Bozena (staff)
Data: 2013-02-25 13:52:47

"WM_PAINT loop detected" message means for some reason application receives WM_PAINTs even after they are processed and validated. There can be many reasons for that and it is hard to say without examinig the application. And yes, if application use some window invalidation method not recognized by Winflector it can be the reason of such error. But again without the application it is difficult to find.

The problem can be specific to some kind of custom control (button?), so possibly you have another app using the same control for tests?

Autor: Bozena (staff)
Data: 2013-03-01 15:23:16

Please check Winflector 3.5.2.0a, the problem described is fixed. Thank you very much for your time.

Autor: Roberto
Data: 2013-03-01 18:56:51

Hi,

I've installed v.3.5.2.0a and confirmed problem is fixed.

Your software rocks!

Thanks,

Bar.

1


Zaloguj się aby móc pisać na forum.