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Forum > Product technical support > Error 53: Cannot start application

Autor: David
Data: 2012-07-08 20:08:07

Trialing the product and all has been ok but now it appears to be breaking!

Getting Error 53:cannot start application, Loc [GTeInitializeCommunication] Info [SRV: cannot create application desktop,866,0] SysErr [0]

If i stop the server and exit and re-launch everything is ok until the next time

I think this may of only started since i used AD to authorise, i've been testing two connections using the same ID, would this be an issue?

Server is running on a Windows 2003 Virtual Server

Hope someone can advise i other than this i am really impressed!!

Autor: David
Data: 2012-07-08 20:29:20

UPDATE:

I've tried using two none AD users and it crashed, now i was opening and closing Word on both sessions repeatly - this is my way of testing! :)

Looking at the log i get;

[APP   v3410a|W32] 2012.07.08 19:22:20: ITDynamix: 2470 :Error   18: Cannot read on TCPIP connection. Loc [ClsConnection::ReadNextInCmdBlock] Info [Unrecoverable error,4,0] SysErr [0] Mod [C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE14\WINWORD.exe][APP   v3410a|W32] 2012.07.08 19:23:53: ITDynamix: 2578 :Application started. Cnetlib ver 3.4.1.0a. Module [C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE14\WINWORD.exe]. ActCtx [TOP RES ][APP   v3410a|W32] 2012.07.08 19:24:00: ITDynamix: 25cc :Application started. Cnetlib ver 3.4.1.0a. Module [C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE14\WINWORD.exe]. ActCtx [TOP RES ][APP   v3410a|W32] 2012.07.08 19:24:08: ITDynamix: 2620 :Application started. Cnetlib ver 3.4.1.0a. Module [C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE14\WINWORD.exe]. ActCtx [TOP RES ][APP   v3410a|W32] 2012.07.08 19:24:29: ITDynamix: 2620 :Error   18: Cannot read on TCPIP connection. Loc [ClsConnection::ReadNextInCmdBlock] Info [Unrecoverable error,4,0] SysErr [0] Mod [C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE14\WINWORD.exe]

 Which i hope will mean something!

 

Autor: Bozena (staff)
Data: 2012-07-09 13:00:40

 

 

Getting Error 53:cannot start application, Loc [GTeInitializeCommunication] Info [SRV: cannot create application desktop,866,0] SysErr [0]

If i stop the server and exit and re-launch everything is ok until the next time

I think this may of only started since i used AD to authorise, i've been testing two connections using the same ID, would this be an issue?

Server is running on a Windows 2003 Virtual Server

This problem is related to the memory used for desktops in 2003. Please apply some modifications as described in Winflector readme.txt, point 5.

Autor: Bozena (staff)
Data: 2012-07-09 13:05:29

 

UPDATE:

I've tried using two none AD users and it crashed, now i was opening and closing Word on both sessions repeatly - this is my way of testing! :)

Looking at the log i get;

[APP   v3410a|W32] 2012.07.08 19:22:20: ITDynamix: 2470 :Error   18: Cannot read on TCPIP connection. Loc [ClsConnection::ReadNextInCmdBlock] Info [Unrecoverable error,4,0] SysErr [0] Mod [C:PROGRAM FILESMICROSOFT OFFICEOFFICE14WINWORD.exe][APP   v3410a|W32] 2012.07.08 19:23:53: ITDynamix: 2578 :Application started. Cnetlib ver 3.4.1.0a. Module [C:PROGRAM FILESMICROSOFT OFFICEOFFICE14WINWORD.exe]. ActCtx [TOP RES ][APP   v3410a|W32] 2012.07.08 19:24:00: ITDynamix: 25cc :Application started. Cnetlib ver 3.4.1.0a. Module [C:PROGRAM FILESMICROSOFT OFFICEOFFICE14WINWORD.exe]. ActCtx [TOP RES ][APP   v3410a|W32] 2012.07.08 19:24:08: ITDynamix: 2620 :Application started. Cnetlib ver 3.4.1.0a. Module [C:PROGRAM FILESMICROSOFT OFFICEOFFICE14WINWORD.exe]. ActCtx [TOP RES ][APP   v3410a|W32] 2012.07.08 19:24:29: ITDynamix: 2620 :Error   18: Cannot read on TCPIP connection. Loc [ClsConnection::ReadNextInCmdBlock] Info [Unrecoverable error,4,0] SysErr [0] Mod [C:PROGRAM FILESMICROSOFT OFFICEOFFICE14WINWORD.exe]

We have tried to test Word as you did, but without effect. Could you please send us the server logs and tcllog.txt from the client (support@winflector.com)? Thank you.

Autor: David
Data: 2012-07-09 18:09:03

"This problem is related to the memory used for desktops in 2003. Please apply some modifications as described in Winflector readme.txt, point 5."

Thanks i shall take a look and report back

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