Serwer terminali Winflector - alternatywa dla aplikacji Zdalny Pulpit, Citrix XenApp

Forum > Product technical support > Printing shifting to the right

Autor: Crutey
Data: 2020-05-11 16:21:10

We are seeing if the trial version meets are needs before purchasing licenses and it's all going well except one fatal issue. 

We use a Toshiba SX5T with the system we want to employ with Winflector. We can print to it but the prints are offset to the right by approx 5mm pushing the text off the label. Printing from the same computer with our app installed directly works fine but not when trying Winflector (app hosted on another machine). 

I tried changing the settings, specifically Remote Printing Mode in the Winflector printer driver on the host computer (Windows 7 Pro) but it resets to EMF whenever I do. 

This is the only show-stopping issue we have found so far. 

Autor: Crutey
Data: 2020-05-11 16:29:27

Attached are how it should print vs how it does under winflector. 

Autor: Bozena (staff)
Data: 2020-05-13 10:01:42

Have you tried to use bitmat printing (to set on the client)? does it help?

Autor: Crutey
Data: 2020-05-13 15:09:01

Tried that, doesn't help I'm afraid. 

Autor: Bozena (staff)
Data: 2020-05-13 18:39:12

I have to be sure you have tried to change the Winflector client option for printing. Please confirm you have use the Winflector client option, like shown on the attached screenshot. Thank you.

Autor: Crutey
Data: 2020-05-15 14:59:57

Yes, that's exactly what we tried. 

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