Autor: Juan
Data: 2016-01-12 07:58:55
|
Hi!
I'd really like to check out the functionality of your app, but I encontered this error when trying to run an app from a web browser:
Error 53: Cannot start application: SRV: general error starting application, 1058, 0
So far, I've tried to run notepad.exe and quickbooks.exe with the same result. The apps are installed in a Windows Server 2008 R2 host with .NET Framework 4 installed. I've tried running the app inside a Chrome browser in two different Windows 10 machines, and this is the only error message I've been receiving, both over WAN and LAN.
Could you give me any information about what this error means? That "1058" thing seems to be the key, but for the life of me I've been unable to figure it out.
Thank you!
Juan.
|
Autor: Mirek (staff)
Data: 2016-01-12 12:10:45
|
Hi,
It looks like one of necessary Windows system services is disabled. Error 1058 is (Microsoft description):
ERROR_SERVICE_DISABLED 1058 (0x422)
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Please try to launch your application using Winflector native client and let me know if it is possible. Please send us all the server log files (applogs folder) to support@winflector.com
Regards,Mirek
|
Autor: Juan
Data: 2016-01-12 20:10:41
|
Mirek:
Thanks for your response. When I try to start the application through the client app, I get the exact same message but it appends "Loc [GTeInitializeCommunication]" at the end. I'll submit the server logs now.
Thank you!
Juan.
|
Autor: Juan
Data: 2016-01-15 22:18:24
|
After getting assistance from Miroslaw and Mirek, I found the Printer Spooler service in my installation was disabled, which in turn caused Winflector's printer service to not install. After fixing that and getting the same error message, I enabled the RPC Locator service and that allowed the Winflector printer to install and start properly. However, I kept getting the same error message. It was suggested that I enabled all services to find out what service was needed, but in the end I just switched that server from Windows Server 2008 R2 to Windows 7. Looking at the list of default services, there are some differences between the two. Since this is is a fresh installation, I thought it would be just easier to switch the OS. Winflector ran without a single issue in Windows 7.
|
Autor: Marcos
Data: 2016-01-18 23:04:03
|
Juan / Mirek, hoping you're doing well
I got the same Error, I tested before in WIN 7 and it works perfectly but I needed to install it in Win Server 2012 R2 and I got the same error
I'm testing WinFlector in a productive server and I got the error:
Error 53: SRV: general error starting application, 1058,0 Loc(GTeInitializeCommunication)
It doesn't matter if it an own application or a Windows application such as Calc.exe, all the applications throw the same error (see images
I installed winflector server in Windows Server 2012 R2, 16 Gb RAM and i5 CPU, when I tried to install the COM option (to printer, etc) it failed on this server so I uninstalled it
I also reviewed the comments on https://www.winflector.com/english/error_53.html and it doesn't help me.
I attached the images error_53_1.png, error_53_2.png
what can I do to solve this?
Regards,
Marcos
|
Autor: Mirek (staff)
Data: 2016-01-19 10:22:46
|
I have sent an answer to Juan via e-mail, but maybe I should to paste it here:
Normal 0 21 false false false PL X-NONE X-NONE MicrosoftInternetExplorer4
/* Style Definitions */ table.MsoNormalTable {mso-style-name:Standardowy; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman",serif;}
Check your printer spooler service on the server. Is it possible that someone disabled the service? The problem is that OpenPrinter function returns error code 1722 (RPC_S_SERVER_UNAVAILABLE). It happens due to server configuration problems.
There is also a problem with one of system services which is probably disabled (error 1058). The only way I see is to enable all disabled services and check if applications work. If so, than you can disable services one by one checking when the problem comes back.
We will try to investigate the problem also here, but it can be specific to your country version of windows. So, if you find the solution, please let us know.
Regards,
Mirek
EDIT:
If you can, please send us your services list in txt unicode format:
- run 'Services.msc'
- click Action/Export list
- save as txt/Unicode
|
Autor: Marcos
Data: 2016-01-19 18:09:45
|
Mirek, hoping you're doing well
Question: do I need to install the COM and printer services in order to winflector works properly?
Because in windows server 2012R12 those services thrown me an error when I installed them so I uninstalled them and I cannot login
I'll send the request information to support mail.
Thanks,
Regards,
Marcos
|
Autor: Juan
Data: 2016-01-19 20:01:04
|
Hello all!
I must say, Winflector does as advertised and I'm buying a license for it. I'm specially encouraged by the responsiveness of the team, even though we are testing the free edition. Pending further clarification from the developers, it seems to me that Winflector does need the COM and printer drivers to work. As for the Server setup, there was something I didn't try. Built-in security seems to be tighter in the administrator account in Windows Server OS's; with that being said, maybe some services are disabled or not started if trying to run Winflector directly within the Administrator desktop as opposed to running it with elevated privileges in a User desktop. But it's a big "maybe", I'm by no means a hardcore admin. I don't know if it's possible at all, but would the developers allow me to suggest the publication of a list of required services in Windows environments? Love your product, and we appreciate your hard work.
Juan.
|
Autor: Mirek (staff)
Data: 2016-01-20 09:51:03
|
Hello,
Thank you for your appreciation. Our product is young and we are still trying to make it better. So all the opinions are very important for us. Especially those, from users of free versions. Thanks to them we can identify the most pressing problems.
We are checking COM and printer drivers on 2012R2 systems.
Unfortunately Winflector server must be launched with elevated privileges on administrative account. Applications can be run on accounts without admin privileges.
The list of necessary services depends on applications you are trying to launch via Winflector. In most cases, typical services set installed with Windows should be enough. There are some limitations on domain server controller running on Windows 2012 server. Local users logins are prohibited on the server and have to be enabled for proper work of applications launched via Winflector.
http://www.tomshardware.co.uk/faq/id-1944436/windows-server-2012-domain-user-log-domain-controller-locally.html
Regards,
Mirek
|