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Forum > Product technical support > Error 53: Cannot start application: SRV: general error starting application, 1326, 0

Autor: Marcos
Data: 2016-01-07 02:23:45

 

Hi, hoping you're doing well

 

I'm testing the free version of winflector, I configured an appplication (IvGraph) see list_of_apps.png (image)

 

I open 2 session with 2 different user (in order to test the access), when I lauch the app using the button "Run" It works perfect with both user at the same time.

 

But, If I launch the app using the button "Run in a browser", the fisrt user can made the connection and display the app but the second user give the error "Error 53: Cannot start application: SRV: general error starting application, 1326, 0" and the app doesn't execute see Error_53.png (image)

It doesn't matter if I try to launch the apps from the same PC or other PC, the second user always fail

 

I'm using internet explorer 10 and windows 7 for the clients, windows 8 for the server

 

Why does it happend?, Can I fix it?

 

Thanks for your support

 

Regards,

Marcos

Autor: Mirek (staff)
Data: 2016-01-07 12:52:46

What type of authorisation dit you try? (Winflector or Windows)

If you tried Winflector authorization, did you check 'Launch applications as Windows user'?

 

Please send server log files ('applogs' server subdirectory) to support@winflector.com.

Autor: Marcos
Data: 2016-01-07 17:32:45

 

Hi, hoping you're doing well

 

I used Windows authorization ("Local Windows / Active Directory")

 

Ok, i'll send the files to the support area

 

Thanks in advance.

 

Regards,

Autor: Mirek (staff)
Data: 2016-01-07 21:17:28

Please check whether your application can be launched in multiple instances on the same machine (try to launch two or more instances directly, without using Winflector).

Please check also Winflector authentication.

 

Regards,

Mirek

Autor: Marcos
Data: 2016-01-07 22:45:40

 

Mirek, hoping you're doing well

Thanks for your response, yes the application can be launched as it's needed, it was tested locally in the PC.

In fact, if I use WinFlector with the option "Run" to lauch the application locally in the remote PC, it can be launched several times, for example, with the local users that I'm using to test WinFlector, I launched 3 times the app using "Run", but I got fail when I use "Run in a browser"

I'll test WinFlector authentication, but at the end we need Active Directory (domain) authentication

Thanks for your response.

Regards,

Marcos

 

Autor: Mirek (staff)
Data: 2016-01-08 17:29:06

Please check also other browsers like Chrome or Firefox. Error 1326 is returned by system function and means: 'Invalid login name or password'. I think that there could be a problem with domain configuration and/or access rights.

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