Autor: Angelo
Data: 2015-02-19 06:16:46
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When install winflector 7.2.2 on windows 2003 server i have this error:
[c04]:[th c00] [c04]:[th c00] PrnInstall ver 1.1 started, 18/2/2015 06:31:16[c04]:[th c00] Parameters = [][c04]:[th c00] Install mode run[c04]:[th c00] GetVersionExW returned dwMajorVersion = 5, dwMinorVersion = 2[c04]:[th c00] TargetOs detected 2 [Win2003][c04]:[th c00] System detected as 32 bit[c04]:[th c00] Driver source directory = [C:\Winflector3722\server\drivers\wfprinter\X86\Srv2003\][c04]:[th c00] INSTALLING WINFLECTOR PRINT PROVIDOR[c04]:[th c00] [c:\windows\system32\wfpp.dll] alredy exists[c04]:[th c00] Existing version of [c:\windows\system32\wfpp.dll] is 1.0.2.0 [1020][c04]:[th c00] Will overwrite with new version 1.0.2.0[c04]:[th c00] Spooler started succesfully[c04]:[th c00] Registering print providor[c04]:[th c00] ERROR: AddPrintProvidorW failed, LastError=126[c04]:[th c00] ERROR: Winflector Print Providor cannot be installed
Thanks.
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Autor: Bozena (staff)
Data: 2015-02-19 11:22:15
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The error suggests that some dependent module (DLL) is not available in the system. Please check and install all available system updates and service packs.
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Autor: Angelo
Data: 2015-02-20 07:02:05
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I have install and update the server, but the problem persist.
The service pasck is 2.
Thanks.
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Autor: Bozena (staff)
Data: 2015-02-20 11:21:44
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We are not able to reproduce that issue on a patched system, but we will try on the fresh 2003 (it will be on Monday).
In the meantime please check event log on your system (Control Panel/Administrative tools/Event log/System logs - for system and applications). If you find anything concerning Winflector printer installation then please send it to support@winflector.com. Most probably the error will be related to missing or invalid DLL library. It's name would help to identify the problem.
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Autor: Angelo
Data: 2015-02-23 11:01:29
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In event log i not found anything concerning winflector.
Thanks
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Autor: Angelo
Data: 2015-02-24 17:59:33
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There are news for this problem?
Thanks.
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Autor: Bozena (staff)
Data: 2015-02-25 12:01:34
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I am sorry, but no news. We were unable to reproduce this issue, even of a fresh system without patches. Have you tried to reinstall Winflector? First remove completely all Winflector installations, restart the computer, turn off the antivirus software and install the new version of Winflector again.
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